It’s all about the Ops. Business Operations is one of the most critical components of business success. It’s also one of the most overlooked. So, what exactly is “Operations?” I like this definition by OnDeck:
Operations is the work of managing the inner workings of your business so it runs as efficiently as possible. Whether you make products, sell products, or provide services, every small business owner has to oversee the design and management of behind-the-scenes work.
This “behind-the-scenes work” isn’t what most business owners sign up for. According to a recent Guidant survey, 39% of respondents launch their business […]